Return Policy¶
Refunds¶
You may request a review when:
- The product has a verifiable defect not caused by the user
- The request is made within 14 days of purchase
- If approved, refunds usually return to the original payment method (about 7 business days)
Returns¶
Digital goods are delivered instantly and are generally not returnable. Exceptions:
- PIN codes proven unusable, claimed within 14 days
- Codes that have not been redeemed / used
Virtual goods¶
- Direct top-up credited to an account is treated as consumed and usually cannot be reversed
- Paying implies you understand digital delivery is hard to undo
- Delivered PINs / virtual items are generally non-refundable except for proven defects
Contact¶
Refunds: contact us via live chat with order keyword and proof.