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Return Policy

Refunds

You may request a review when:

  • The product has a verifiable defect not caused by the user
  • The request is made within 14 days of purchase
  • If approved, refunds usually return to the original payment method (about 7 business days)

Returns

Digital goods are delivered instantly and are generally not returnable. Exceptions:

  • PIN codes proven unusable, claimed within 14 days
  • Codes that have not been redeemed / used

Virtual goods

  • Direct top-up credited to an account is treated as consumed and usually cannot be reversed
  • Paying implies you understand digital delivery is hard to undo
  • Delivered PINs / virtual items are generally non-refundable except for proven defects

Contact

Refunds: contact us via live chat with order keyword and proof.